Refund Policy

At Customerfriendlyshop, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes a return or refund may be necessary, and we are here to assist you with our refund policy.

Note: Once u place the order our team will start the work to avoid any delay (as customised items take time to get prepare)So kindly don’t request for any change or cancellation.

How to Initiate a Return

To initiate a return, please contact our customer support team within 24 hours of receiving your order. They will guide you through the return process (only for wrong and damage products).

Return Shipping

If the return is due to a defect or error on our part, we will cover the return shipping costs. However, if the return is due to a change of mind or any other reason, the customer will be responsible for the return shipping fees.

Parcel Opening Video

Parcel opening video is must important for any type of claim.

Contact Us

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for shopping at Customerfriendlyshop!

E: Pendantshop063@gmail.com